Steve Ritchie has been traveling all over the United States, of late, to meet up with the different team members and franchisees of the pizza chain Papa John’s. Ritchie has stated that the company has always believed that the people are the main priority of its business, and he has been traveling around the country in order to give them more attention. In short, Steve Ritchie and Papa John’s are working to discover what it is they can do better, and they are getting their answers directly from the people who work for them.
Steve Ritchie visited Papa John’s stores in Los Angeles, Atlanta, Chicago, Detroit, and Dallas and has also been traveling to just let the people who work for Papa John’s know how much they mean to the company. Ritchie admitted in a recent article that without the people, Papa John’s would be nothing, because they are the most important part of the company. He revealed that he has met many franchisees who feel like the people who work with them are an extended part of their own families. He also admitted that he has listened closely to Papa John’s employees who have had to deal with angry or difficult customers due to the trust that the chain has lost. Here’s an information about Steve Ritchie’s salary and benefits.
After his trip, Steve Ritchie commented that he has been engaged in some difficult conversations along the way. He has also been proud when he discovered that many of the managers of Papa John’s were engaged in supporting their communities through philanthropy and other efforts. He was glad that most of the team members who work for Papa John’s are as committed as ever to helping the chain move forward. In the end, he was happy to see for himself that Papa John’s is made up of more than just one person. The pizza chain is actually made up of all of the individual team members, drivers, managers, and others who continue to improve the brand. One of the most important things that Steve Ritchie Papa John’s feels he has learned is that the people are what make Papa John’s great and that they are willing to continue to work hard and take the needed actions to give the customers what they want. Check out Papa John’s new commercial here.